The provider will be able to provide one to one, group and virtual advocacy to servicers, with the aim to meet the outcomes mentioned below. The advocate will split their time roughly doing 70% one to one work, 20% group work and 10% multidisciplinary training.<br/>The specific days/ times in each of the venues should be flexible to meet service user need/ or days to be determined upon award. The services in which it would be expected for advocates to attend face to face are:<br/>• John Howard Centre, 12 Kenworthy Road, London E9 5TD<br/>• Wolfson House, 311-315 Green Lanes, London N4 2ES<br/>Whilst the service will be available to all service users, the advocate will work with a group of up to 10 service users at any one time. They will also provide information sessions for the multidisciplinary team to ensure full understanding of the advocacy service.<br/>The advocate will work in partnership with other advocacy providers who may be involved in supporting the service user. The advocate must be able to act independently of any person who is professionally concerned with a patient’s medical treatment.
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The provider will be able to provide one to one, group and virtual advocacy to servicers, with the aim to meet the outcomes mentioned below. The advocate will split their time roughly doing 70% one to one work, 20% group work and 10% multidisciplinary training.<br/>The specific days/ times in each of the venues should be flexible to meet service user need/ or days to be determined upon award. The services in which it would be expected for advocates to attend face to face are:<br/>• John Howard Centre, 12 Kenworthy Road, London E9 5TD<br/>• Wolfson House, 311-315 Green Lanes, London N4 2ES<br/>Whilst the service will be available to all service users, the advocate will work with a group of up to 10 service users at any one time. They will also provide information sessions for the multidisciplinary team to ensure full understanding of the advocacy service.<br/>The advocate will work in partnership with other advocacy providers who may be involved in supporting the service user. The advocate must be able to act independently of any person who is professionally concerned with a patient’s medical treatment.<br/>Outcomes <br/>As an outcome of the additional advocacy service, it is hoped that the service will achieve:<br/>• Increased service user knowledge and awareness of their rights <br/>• Encourage service users to speak up<br/>• Reduce stigma<br/>• Increase confidence and assertiveness of service users<br/>• Help connect service users to their local, cultural and faith-based communities<br/>• Support service users in putting forward suggestions for service development, become directly involved in the strategic development of the service and raise complaints and queries<br/>• Increase equity by breaking down barriers to this<br/>• Service users trained as peer advocatesValue not published