Travel Management Service

This tender has closed.

See what's open in transport support services, or get contracts like this in your inbox each morning — free.

About this contract

Introduction & Framework Duration The TMC will be responsible for the booking, online and offline, and fulfilment of all business travel requirement including but not limited to, • Air/Flights. • Hotel Accommodation. • Conference Management Services, including ad hoc venue find when required. • Corporate Hospitality Services. • Trains. • Taxis. • Other associated travel peripherals, such as but not limited to visa's/passports/currency/airport parking. • Afterhours services, including a 24/7 helpline. • Traveller tracking. Management Information and reporting Cadent aims to develop a partnership with a TMC who can,  Implement an online tool, in conjunction with an offline service, empowering the business travel policy.  Train and communicate a travel services and peripherals, hotel accommodation and conferencing management services to all business entities and business departments as and when required.  Deliver the range of services within predefined agreed performance levels, service levels and quality levels.  Ensure contract deliverables are achieved on time in accordance with an agreed objectives or targets.  Provide support to travellers during emergencies (I.e. national disasters, acts of terrorism, wars, etc.)  Provide the services in a cost effective, flexible and efficient polite manner.  Help travellers that have unexpected changes in their itinerary (weather delays, strikes, etc.)  Ensure compliance to travel policy with every booking.  Strategically and proactively guide Cadent towards best practices, innovation and cost savings.  The Supplier will be responsible for providing relevant Management Information and reporting as requested by Cadent on a regular basis. Cadent will detail in the contract the types of MI that are required and where/when they shall be reported.  Ability for Cadent to access a self-serve service on reports.  Offer rate parity.

Key dates

Source

Lot — bid on it if it fits

Who to contact