Train Cleaning Services

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About this contract

The Supplier is required to provide third party cleaning operations covering the Lot 1 GWR and Lot 2 SWR network. The types of services undertaken are split in four service categories: (a) Train cleaning including Turnround and Depot operations, (b) In-transit cleaning operations, (c) Station cleaning operations (including Washrooms, HQ/ Back Office, 1st Class Lounges and Car Parks) (d) Train / Driver Crew Offices. The Supplier will be required to align cleaning requirements to train timetable changes for the Customer (due in May and December each year), to ensure "In transit" cleaning is maintained at the correct levels across the whole network, to meet current outputs and standards as well as managing reduced turnaround times at all stations going forward. There may also be some changes to cater for special events. For such events, additional trains may be put in place, or trains may convey more carriages. Although such arrangements are usually planned in advance, there will need to be some degree of flexibility to deal with any impact upon workload.

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