Closed

Tender for the provision of the emergency out of hours telephone answering service - Herefordshire Council

Herefordshire Council · £94,000 · closes 26 Feb 2025

£94,000

Estimated value

Closed

Deadline

5 Feb 2025

Published

Awarded

Careium UK Limited£91k · to 31 March 2027

Awarded 31 March 2025

This tender has closed.

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About this contract

Herefordshire Council is seeking to appoint a supplier to deliver the emergency out of hours telephone answering service, including evenings, weekends and bank holidays. The council operate an emergency out of hours telephone service for members of the public, covering a number of different council areas, such as environmental health and trading standards, highways, homelessness and adult social care. The service will commence on 31 March 2025 for a period of two years until 31 March 2027, with the option to extend for further periods up to 24 months, subject to further internal governance, budget approval and satisfactory Supplier performance. Additional information: Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal'. To view the documentation related to this opportunity you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity. To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: https://www.supplyingthesouthwest.org.uk

Key dates

Published5 Feb 2025
Submission deadline26 Feb 2025 Add to calendar ↓

Source

Tender documents portalOpen ↗
Source notice on Contracts FinderView ↗

Who to contact

Tender documents

tenderNoticeOpen ↗

Who Herefordshire Council has awarded before

J. Harper & Sons (Leominster) Limited£474,506 · 17 Jul 2025
S. C. Joseph Ltd£117,308 · 14 Apr 2025
S. C. Joseph Ltd£370,256 · 6 Apr 2025
Tender abandoned.1 Apr 2025

All tenders from Herefordshire Council

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