Closed
Telephony with integrated Contact Centre capabilities
Cunninghame Housing Association Ltd · £100,000 · closes 20 Jan 2026
£100,000
Estimated value
Closed
Deadline
19 Dec 2025
Published
This tender has closed.
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About this contract
Replacement Telephony system including contact centre capabilities.
Key dates
Published19 Dec 2025
Submission deadline20 Jan 2026 Add to calendar ↓
Source
Source notice on Find a TenderView ↗
Lot — bid on it if it fits
This contract has one lot. Bid if it suits your firm.
The scope of this tender includes:
Replacement of the existing Mitel telephony and contact centre systems.
Migration to a fully cloud-based telephony platform.
Provision of call recording, call reporting, and basic call centre functionality for all 150 users.
Integration with business systems Rubixx Housing Management System & Microsoft).
Support for multisite operations.
Ongoing support, maintenance, and business continuity services.
A hosted platform geographically located to comply with GDPR regulations.
Please refer to the full requirements on the Invitation to Tender document attached as an additional document.£100,000
Who to contact
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