Telephony and Contact Centre system replacement

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About this contract

Progress Housing Group are replacing their Telephone platform and Contact Centre solution in two of their offices in Leyland, Lancashire. This document provides a qualification stage that allows potential suppliers to express an interest in supporting Progress Housing Group (PHG). Completed returns will be assessed and successful suppliers will be invited to tender shortly afterwards. There will be an ITT document sent out to the 5 suppliers with the highest scores from this initial phase.

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