Revenues and Benefits Service Provision

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About this contract

The Council require the provision of a Revenues and Benefits Service. Redcar and Cleveland Borough Council's (RCBC) Revenues and Benefits service includes responsibility for: • circa 63,500 Council Tax Properties; • circa 4,000 Business Rates Properties; and • circa 18,000 Housing Benefit and Council Tax Support Caseload The services include Housing Benefit Administration, Council Tax Support (Local Scheme) Administration and Revenues Administration and Telephony Handling Services. The services are being contracted for a 7 year initial term with a 3 year option to extend (total 10 years). The contract commencement date is 8 May 2018. All tender documentation is available via the NEPO Portal (Pro-Contract) www.nepo.org. Search for Redcar & Cleveland Borough Council within the Contract Opportunities section and you will have immediate access to the documentation once you have registered your interest.

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