Alpha Housing NI Ltd own and manage general needs, sheltered and supported dwellings located throughout Northern Ireland. Their mission is to create strong and sustainable communities where people flourish and they are committed to making a positive difference to peoples' lives. The quality of the works they provide is therefore of paramount importance in ensuring customer safety and customer satisfaction in the services to be delivered. They are seeking to appoint a Contractor to deliver Responsive Maintenance and Void Property Works, Planned Maintenance, Aids and Adaptations and Compliance Works to the highest possible standards and who have a proven track record in the delivery of these services.
The successful Provider must be able to show a commitment to providing effective services that provide value for money and demonstrate a commitment to addressing social inclusion.
The Contract will be for an initial 3 years with an option for two further extension each of 2 years up to a maximum of 7 years.
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Alpha are seeking to appoint a Provider to provide Responsive Maintenance and Void Property Works including emergency callouts arising during the working day and out of hours emergency callouts together with the servicing, repairs and installation works to includes but is not limited to the inspection, servicing, testing and certification of gas and oil boiler installations and microgeneration appliances breakdown callouts, repairs and maintenance to domestic and domestic used in communal environment gas and oil central heating installations including electric heating and microgeneration appliances and installations, renewal of domestic and domestic used in communal environment gas and oil boilers, pumps, controls etc., and new or renewal central heating installations together with domestic electrical testing and remedial Works to their various dwellings, estates and schemes (984 dwellings) located in Northern Ireland. The total portfolio is predominately in 41 sheltered housing and similar schemes. Alpha reserves the right to add additional services of a similar nature throughout the duration of the Contract, subject to the terms of Regulation 72 of the Public Contract Regulations 2015 (as amended). Units and schemes may be added or deleted from the housing stock both prior to tender and during the contract period in accordance with Alpha's future development and acquisitions/disposals programmes.
The proposed initial contract period will be 3 years commencing on or before the 1st April 2024, with an option at Alpha's sole discretion to extend the service period by two further period each of 2 years up to a maximum total duration of 7 years. The contracts will be subject to provisions for earlier termination including a break clause, and annual renewals based on meeting and maintaining Key Performance Indicators.
The Provider will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to Alpha and their residents and must be responsive to achieve collaborative working practices, innovation and continuous improvement,
The Contract will be based on a NHF Form of Contract 2023 incorporating aspects of the M3NHF Schedule of Rates Documentation: Responsive Maintenance and Void Property Works and Heating Services Version 8, Technical Specification and Price Framework Rules.
Alpha cannot guarantee the extent or value of any works that may be awarded to the Contractor.
For Further details refer to the ITT and Specification documentation. Additional information: All documentation can be downloaded from https://etenders.rand-associates.co.uk, etenders@rand is Rand Associates Consultancy Services Ltd's e-procurement portal (the "Portal") for downloading/submission of Procurement and Tender documentation and communicating requests for and responses to clarification.
All requests for Procurement documentation, communications and submission of Tenders must be made via the Portal, which can be accessed at https://etenders.rand-associates.co.uk. After creating an account on etenders@Rand, users will receive an email with a link to activate their account.
Once activated and logged in , users will need the following code to register for their Tender Documentation: ALNI1001£6,270,000