Closed

PR2176 - Review of Guidance Documentation 2023

Parliamentary and Health Service Ombudsman · Value not published · closes 18 Jan 2023

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Estimated value

Closed

Deadline

22 Dec 2022

Published

Awarded

YouGov plc£7.8k · to 31 March 2023

Awarded 15 February 2023

This tender has closed.

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About this contract

PHSO have developed and published a range of public facing documents. Collectively, these documents outline guidance and recommendations regarding what constitutes a good complaint handling experience for complainants, and also the standards to which PHSO should hold itself to. Each of these have been in existence for a number of years. We therefore want to undertake a review of these documents to assess their ongoing relevance and ensure their continuing efficacy.

Key dates

Published22 Dec 2022
Submission deadline18 Jan 2023 Add to calendar ↓

Source

Tender documents portalOpen ↗
Source notice on Contracts FinderView ↗

Who to contact

NameMatthew Rudder
Emailmatthew.rudder@ombudsman.org.uk

Tender documents

tenderNoticeOpen ↗

Who Parliamentary and Health Service Ombudsman has awarded before

Moore Stephens Insight Limited£231,429 · 3 May 2024
ACS Business Supplies£46,764 · 15 Mar 2024
Vuelio£7,920 · 16 Nov 2023
YouGov plc£7,842 · 15 Feb 2023

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