Closed
Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.
Platform Housing Group · £550,000 · closes 25 Oct 2024
£550,000
Estimated value
Closed
Deadline
26 Sept 2024
Published
Awarded
Mango Direct Marketing Ltd£246.2k · to 28 February 2028
Awarded 12 December 2024
This tender has closed.
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About this contract
Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.
Key dates
Published26 Sept 2024
Submission deadline25 Oct 2024 Add to calendar ↓
Source
Who to contact
Tender documents
Who Platform Housing Group has awarded before
Semilong Services Ltd£769,521 · 27 Feb 2026
Centrus Advisors£232,300 · 8 Sept 2025
Jedox Ltd£684,967 · 4 Sept 2025
Guildmore Limited£2,688,519 · 22 May 2025
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