Closed

Passenger Assist survey

OFFICE OF RAIL AND ROAD · £160,000 · closes 31 Mar 2022

£160,000

Estimated value

Closed

Deadline

17 Mar 2022

Published

Awarded

M.E.L Research£139.8k · to 1 June 2024

Awarded 10 April 2022

This tender has closed.

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About this contract

The overall aim of the passenger assist survey is to compile information about passenger use and experience of the Passenger Assist service offered by train and station operators, in order to monitor those operators' performance over time and ensure that users' needs and expectations are being met on an ongoing basis. Additional information: This tender closes on 31/03/2022 at 5pm. All communication must be made via the portal (joining instructions attached)