Closed

Oracle Professional User Training (PUT) Delivery

The Royal Borough of Kensington and Chelsea · £240,000 · closes 14 Oct 2024

£240,000

Estimated value

Closed

Deadline

10 Sept 2024

Published

This tender has closed.

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About this contract

The Royal Borough of Kensington & Chelsea (RBKC) is inviting tenders from sufficiently experienced and qualified providers for the provision of Oracle Professional User Training (PUT) Delivery.

Key dates

Published10 Sept 2024

Submission deadline14 Oct 2024 Add to calendar ↓

Source

Source notice on Find a TenderView ↗

Lot — bid on it if it fits

This contract has one lot. Bid if it suits your firm.

A Service Contract will be awarded to 1 provider. The delivery of the contract is anticipated to begin in November 2024. The Royal Borough of Kensington and Chelsea are contracting for the design and delivery of Oracle Professional User Training (PUT) to ensure the safe and effective delivery of the Council’s enabling services (HR, Finance, Procurement) within Oracle Fusion from April 2025. The Council has existing providers for Key User Training (KUT) to support User Acceptance Testing (UAT) and for End User Training (EAT) delivered by our appointed Business Implementer (BI). The provider will be required to use their relevant client experience and work with the onward supply of relevant programme and guidance materials from our Systems Integrator and Business Implementer to deliver a package of training that is both fully tailored to our Oracle configuration and gives due consideration to proceeding KUT and emerging design of EUT. The contract is expected to be awarded November 2024. There will follow a period of discovery, onboarding and training content creation, with the first tranche of training delivery expected to start January 2025. Training delivery will be focussed on supporting a successful implementation in April 2025. It is expected that there will be some training activity after this date during a three month ‘hypercare’ period; in particular to support newly in housed administrative functions (e.g. HR and Finance Helpdesks, Procurement, Payroll) and the EPM module. Full details are contained within the Tender Documents.£240,000

Who to contact

NameMalcolm de Vela

Emailprocurement@rbkc.gov.uk

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