Closed

NMS Customer Survey

National Physical Laboratory · Value not published · closes 1 Dec 2017

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Estimated value

Closed

Deadline

10 Nov 2017

Published

This tender has closed.

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About this contract

I. Understand the impact of the National Measurement System through quantification of impact and attributing the role of the NMS. II. Benchmark customer experience/ satisfaction and look for product and service improvement opportunities III. Develop an understanding of how customers use measurement to create value IV. Identify how the work of the NMS is used in combination with other stakeholders in the UK Quality Infrastructure (NMS, UKAS, BSI) Additional information: The Authority is using the LUPC Bravo e-Tendering portal to conduct the procurement process. All Tenderers must register their company via the LUP Bravo portal. This can be done via the following link