NHS Calderdale & Greater Huddersfield CCG Direct Access Adult Hearing Service

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About this contract

The aim is to provide a comprehensive patient-centred direct access adult hearing service for age related hearing loss in line with national guidance and local requirements. The vision for people with age related hearing problems is for them to receive, high quality, efficient services delivered closer to home, with short waiting times and high responsiveness to the needs of local communities, free at the point of access. Expected outcomes of the service: • Increased patient choice and control as to where and when their treatment is delivered - providing on-going care closer to home • Timely access to hearing assessment, fitting and follow-up • Personalised care for all patients accessing the service • High proportion of patients continuing to wear hearing aids • High levels of satisfaction from patients accessing the service • High levels of satisfaction from GPs referring into the service • Reduced social isolation and consequent mental ill health (i.e. depression and onset of dementia) • Improved quality of life for patients, their families/carers and communication partners The successful provider (s) will be offered an AQP NHS Standard Contract. It should be noted that under the Any Qualified Provider model there will be no guarantee of volume or payment in the contracts awarded. This is a reopened procurement and existing providers do not have to reapply; their contracts are still active. Supporting documentation and the electronic application form can be found online at www.nhssourcing.co.uk, applications will be received until 17 July 2015.

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