Language Services
Crown Commercial Service · £150,000,000 · closes 26 Oct 2020
£150,000,000
Estimated value
Closed
Deadline
25 Sept 2020
Published
Awarded
Awarded 29 March 2021
This tender has closed.
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About this contract
Crown Commercial Service (CCS), as the Authority, is seeking to establish a Framework Contract with multiple suppliers for the provision of Language Services including Translation, Transcription and Ancillary Services, Telephone and Video Interpreting Services, Non Spoken and Spoken Face to Face Interpreting Services and a Quality Assurance Service, for use by the UK Public Sector Buyers identified at VI.3. The Services within the scope of this framework have been divided into 6 Lots, with Lots 4 and 5 being broken down into regional sub-lots: Lot 1 National Managed Service Lot 2 Translation, Transcription and Ancillary Services Lot 3 Telephone and Video Interpretation Lots 4a to 4l Non Spoken Languages Services* Lots 5a to 5m Regional Managed Service* Lot 6 Quality Assurance Provision. *Please note, Lots 4a-4l provide UK regional coverage and Lots 5a-5m provide UK and overseas coverage. The full specification is set out in Attachment 1a - Framework Schedule 1 (Specification). Additional information: CCS considers the Transfer of Undertakings (Protection of Employment) Regulations 2006 will not apply at framework level. We encourage bidders to take their own advice on whether TUPE is likely to apply, in particular circumstances of the call-off contract and carry out due diligence accordingly. On 2.4.2014 Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders should make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security-classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders must be able to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement. PLEASE NOTE: All certificates issued prior to 1 April 2020 or before 30 June 2020 on the existing scheme are valid until 30 June 2021. This includes those issued by Accreditation Bodies other than IASME. On 30 June 2021, any certificate issued under the old scheme will expire. Refer to https://www.ncsc.gov.uk/information/cyber-essentials-faqs for more information. Registering for access: This procurement will be managed electronically via the eSourcing suite. This will be the route for sharing all information and communicating with bidders. If you have recently registered on the eSourcing suite for another CCS procurement you can use the same account for this new procurement. If not, you will first need to register your organisation on the portal. Use the following link for information on how register and use the eSourcing tool: https://www.gov.uk/government/publications/esourcing-tool-guidance-for-suppliers For assistance please contact the eSourcing Help desk operated by email at help@eSourcingsolution.co.uk or call 0800 069 8630.
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