Closed

I.T. Service Management Solution

Riverside · £225,000 · closes 3 Feb 2023

£225,000

Estimated value

Closed

Deadline

6 Jan 2023

Published

Awarded

Alemba Limited£241.1k · to 30 March 2026

Awarded 7 March 2023

This tender has closed.

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About this contract

The Riverside Group Limited (TRGL) requires an I.T. Service Management Solution (ITSM) to manage the end-to-end delivery of IT services and other departmental services to our customers. The ITSM needs to fully support processes and procedures, primarily defined by ITIL, such as Incident Management, Request Management, Problem Management, Change Enablement, Service Catalogue management and Service configuration management. Additional information: This tender opportunity can be found on RiverSource through the link below: https://riversource.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ViewEvent.aspx?EventID=698&ApplicationInstanceID=27adc89e-0cb2-4b51-9bc1-34061f10156f