Closed

GB-Middlesbrough: Customer Experience (CX) Review and Strategy Development

Teesside University · £100,000 – £500,000 · closes 29 Jan 2024

£100,000 – £500,000

Estimated value

Closed

Deadline

8 Jan 2024

Published

This tender has closed.

See what's open in business services, or get contracts like this in your inbox each morning — free.

Set up free alerts Open business services tenders

About this contract

Teesside University (TU) wish to procure a specialist CX consultant / agency to support the development of a TU Group Customer Experience Strategy - the work has been split into the delivery of the following two objectives: 1.To develop a clear understanding of TU Group's current position with regards Customer Experience. 2.To develop a TU Group overarching Customer Experience (CX) Strategy Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.