Closed

Electronic Call Monitoring

The Police and Crime Commissioner for Derbyshire · £1,165,350 · closes 21 Oct 2024

£1,165,350

Estimated value

Closed

Deadline

20 Sept 2024

Published

This tender has closed.

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About this contract

London Borough of Lambeth is procuring an Electronic Call Monitoring service. The aim of the service is to continue to provide an electronic monitoring system to the adult social care department in relation to homecare services. This will enable Lambeth to monitor when care is being delivered and if it is in line with client care and support plans. It will also ensure that the costs associated with care delivery are in line with the actual hours of care delivered rather than what is commissioned.

Key dates

Published20 Sept 2024
Submission deadline21 Oct 2024 Add to calendar ↓

Source

Source notice on Find a TenderView ↗

Lot — bid on it if it fits

This contract has one lot. Bid if it suits your firm.

Lambeth currently has an Electronic Care Monitoring (ECM) service in place which has been implemented by the majority of Homecare providers in Lambeth. The ECM service allows Lambeth to accurately monitor the services provided by Homecare providers, both in ‘real time’ and through reporting. The service also allows Homecare providers to generate electronic invoices which are based on actual care delivered and those electronic invoices are automatically loaded into Lambeth’s Mosaic system, bypassing the need for invoices to be printed and scanned into Mosaic. The ECM system also automatically loads billing information into Mosaic which means that service users that contribute to the cost of the care that is provided are accurately billed for that care.£1,165,350

Who to contact

NameZanda Polka
Emailzpolka@lambeth.gov.uk
Phone+44 92669022

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