Closed

Digital Telecare Monitoring Service

Stroud District Council · £120,000 – £180,000 · closes 7 Feb 2025

£120,000 – £180,000

Estimated value

Closed

Deadline

15 Jan 2025

Published

Awarded

Corserv Care Limited£120k · to 30 April 2028

Awarded 10 April 2025

This tender has closed.

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About this contract

Stroud District Council require a Service Provider to provide a high performing, person centred digital telecare monitoring service with 24x7 coverage. Stroud District Council currently has around 1,300 telecare customers, each of whom has a Tunstall analogue careline alarm unit, working in conjunction with a standard phoneline and linked to a third party monitoring service, currently provided by Tunstall Response. Currently there are no dedicated lines to support this service. The Council intends to replace all analogue units with Legrand Electronic's Tynetec Reach IP 4G digital alarms in a phased approach over the next 12 months and to enter into a contract for a new digitally enabled monitoring service. Please see procurement documents for further information.