Closed

Connect to Work Programme - CRM Software as a Service

The Mayor and Commonalty and Citizens of the City of London · £500,000 · closes 24 Feb 2025

£500,000

Estimated value

Closed

Deadline

23 Jan 2025

Published

This tender has closed.

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About this contract

The City of London Corporation is looking to establish an agreement for the provision of a CRM Software as a Service (SaaS) as part of the Department for Work and Pensions Connect to Work Programme. The duration of the contract is 5 years only.

Key dates

Published23 Jan 2025
Submission deadline24 Feb 2025 Add to calendar ↓

Source

Source notice on Find a TenderView ↗

Lot — bid on it if it fits

This contract has one lot. Bid if it suits your firm.

The Department for Work and Pensions (DWP) is launching Connect to Work programme (formerly known as Universal Support), an employment programme aimed at assisting disabled individuals and unemployed people with complex needs in securing employment. Central London Forward (CLF), hosted by the City of London Corporation, has been appointed as the accountable body for the Connect to Work programme in central London. CLF is a strategic sub-regional partnership encompassing the local authorities of: Camden Council, City of London Corporation, Hackney Council, Haringey Council, Islington Council, Royal Borough of Kensington and Chelsea, Lambeth Council, Lewisham Council, Southwark Council, Tower Hamlets Council, Wandsworth Council, Westminster City Council. To effectively manage contract delivery in line with DWP requirements, there is a need for a Customer Relationship Management (CRM) System to be shared with all delivery partners. The system must capture the end-to-end customer journey and meet all Management Information (MI) requirements as outlined in the Grant Guidance. The duration of the agreement is 5 years only.£500,000

Who to contact

Emailloredana.sandu@cityoflondon.gov.uk
Phone+44 2076063030

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