Concierge Service for Henffordd Gardens

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About this contract

This tender is for the provision of Concierge Services for Henffordd Gardens, Hereford. Henffordd Gardens is an independent living scheme, it supports tenants who have a need for at least 10 hours of care per week. Connexus requires a concierge service to cover the following hours; 4pm - 7pm Monday to Friday and 8am -2pm Saturday and Sunday. The role will include: - Undertaking neighbourhood management services assessing security, health and safety checks in and around the home, repairs, reporting any concerns and/or faults. - Responding to emergency calls via the Tunstall Alarms on-site. Responding to non-routine/emergency situations which may arise and providing such assistance/reassurance that may be required until the appropriate service has been summoned and has attended. A more detailed specification of duties will be provided within the ITT.

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