Community Alarms and Mobile Response Service

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About this contract

The Borough Council of Calderdale (the Council) invites Tenders from Tenderers who wish to be considered for the provision of the Community Alarms and Mobile Response Service. It is anticipated the new contract will commence from 1st April 2025 for a period of 3 years up to and including 31st March 2028 with an option to extend for a further period or periods up to 24 months, in two 12-month increments. The option to extend will be at the discretion of the Council. This Service covers the provision of a community alarm and mobile response service; comprising of community alarm installations, call monitoring centre, mobile response and, where required, the installation of various pieces of Assistive Technology, carbon monoxide detectors and smoke detectors in Service Users’ homes across the Borough of Calderdale. The Provider will work to and meet industry standards as a minimum. The Provider will ensure that a person-centred approach is undertaken at all times.

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